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Systems Operations Assistant Manager

Job title: Systems Operations Assistant Manager
Location: Bangkok
Specialisation: Information Technology
Salary: THB 120,000 - 120,000 (Annual)
Reference: PR/115899
Contact details: Saranrat Phengmanee (Boom)
Contact email: saranrat.phengmanee@jac-recruitment.com
Job published: September 27, 2024 11:53
Work Arrangement: Hybrid

Responsibilities:

  • Oversee and coordinate the efforts of team members to ensure seamless collaboration and effective project execution.

  • Ensure that all projects are delivered on time, within the defined scope, and adhere to budgetary constraints.

  • Anticipate and identify upcoming tasks in detail and proactively communicate with the management team and relevant stakeholders.

  • Install and maintain systems to ensure optimal performance and operational efficiency.

  • Administer and manage VMware environments, including ESXi, vCenter, provisioning, snapshot management, storage, and vSAN configurations.

  • Manage and maintain a comprehensive knowledge base for system assets, including Windows Server, Active Directory, File Server, and Exchange Server.

  • Execute local backup operations and perform data integrity checks to ensure reliable backup storage and restoration processes.

  • Monitor and secure the system infrastructure to safeguard against potential threats and ensure overall system integrity.

  • Diagnose and resolve system issues promptly to minimize downtime and prevent any potential disruptions.

  • Adhere to established standard operating procedures to ensure consistent, accurate, and efficient workflow processes.

  • Liaise with various departments to prevent and resolve issues, ensuring smooth operational workflows.

  • Provide support and coordination with vendors and maintain support tags.

Requirements:

  • Minimum of 10 years of professional experience in IT domains, including Data Center, System Administration, Network, and Office Infrastructure.

  • Proficiency in English, both written and verbal.

  • In-depth knowledge of VMware technologies, including ESXi, vCenter, provisioning, snapshot management, storage, and vSAN.

  • Comprehensive understanding of network infrastructure, including DNS and DHCP.

  • Proficient in administering Microsoft 365, with expertise in Microsoft Admin 365 Centers, Azure Active Directory, and Exchange Online.

  • Expertise in Group Policy Object (GPO) management and enterprise-level policy configuration.

  • Experience with backup software and familiarity with ticket management systems.

  • Knowledge of vulnerability assessment (VA) resolution and system hardening.

  • Familiarity with ISO 27001 standards and best practices.