Service Engineer

Service Engineer
Our client currently has an opportunity to be part of a team that values technical expertise and exceptional service. 
This is a permanent position, working with a very experienced team, providing ongoing technical and development training. We offer an attractive benefits package including tools, laptop, phone and contributory pension scheme. 
Responsibilities

• Perform a diverse range of technical tasks including installation, service, repair, overhaul, preventive maintenance, and upgrades.
• Be dedicated to excellent customer service.
• Identify cross-selling opportunities by understanding customers’ needs and forward internally to other departments, e.g. sales team.
• Prepare working reports for use within the company or for the customer e.g. service and audit reports.
• Navigate varying work demands under pressure and tight schedules, both independently and as part of a team.
• Be flexible, with occasional weekend work, early starts, and late finishes to meet dynamic business needs.
• Handles other tasks that may be assigned by Management as the need arises.

Key Qualifications

• Bachelor degree in Mechatronics engineering, mechanical or electrical engineering
• At least 2 year’s experience in service/maintenance industry. 
• Detailed knowledge in electrical fault-finding and understanding electrical and pneumatic drawings.
• Experience working with packaging machinery and controls such as IPC, PC, and MC controls, Servo, and AC drives.
• Experience in Robotic systems and Thermoforming would be a big advantage, however, comprehensive training will be provided
• TOEIC score at least 600 scores is a must. 
• Good written and verbal communication skills in English.
• Excellent customer service skills with the ability to communicate at all levels.
• A clear thinker with the ability to fault find under pressure.
• Self- driven, organized, structured, technically versed and proactive personality.
• Willingness to travel within Thailand and internationally intensively.