Position: Japanese Customer Support Specialist (Japanese-speaking JLPT N1)
Location: Bangkok
Job Description:
Responsible for answering phone calls and emails for Japanese owners of foreign timeshare resorts.
Handle reservations and provide information on resorts, hotels, etc.
Manage annual management fee payments and loan account information.
Oversee ownership information and points management.
Qualifications:
Business-level English, Japanese proficiency with JLPT N1
Team spirit and a strong commitment to customer satisfaction.
Ability to provide cheerful and pleasant service.
At least 3 years of professional experience; for those with a vocational school, junior college, or high school diploma: at least 5 years of professional experience (for visa purposes).
Working Conditions:
Working Hours: 7:00 AM to 4:00 PM
Days Off: Full two-day weekends (regular days off: Saturday and Sunday). Special leave according to the company calendar.
Other Leave: Paid leave: 10 days
Visa and Work Permit: Provided by the company.
Salary: Base salary of 50,000 THB + housing allowance of 10,000 THB.
Bonus: Once a year (based on performance), with additional incentives available.
Salary Review: Once a year.
Other Benefits: Social insurance enrollment, private health insurance, annual health check-up, Provident Fund (retirement savings).