Job Title: Customer Relation (JLPTN1)
Business Type: Hospitality and Tourism
Location: Bangkok, Thailand
Job Type: Full-Time, Monday – Friday (7AM – 4PM)
Responsibilities:
Responsible for responding emails and phone calls for Japanese owners of the foreign timeshare resorts.
Manage reservations and information of resorts, hotels, etc.
Manage annual management fee payments and loan account information.
Handle ownership information and points management.
Qualifications:
Language:
English: Business Level
Japanese: minimum JLPTN1
Team spirit and strong commitment to customer satisfaction.
An ability to provide cheerful and pleasant service.
Minimum 3 years of experience in Hospitality, Tourism, Customer Service or related field.
Working Conditions:
Working Hour: 7:00AM - 4:00PM
Days-off: Full two-day weekends (regularly on Saturday and Sunday). Special leave according to the company calendar.
Leaves / Holidays: 10 days annual leave + 1 day Birthday leave
Salary: Base 50K + Housing allowance 10K
Benefits: Salary Increasement, Annual Bonus, Health Check-up, Health Insurance, Social Security, Provident Fund