Our client is to become the most favored supply chain logistics provider in the world by providing cutting-edge freight forwarding, warehousing, distribution, and supply chain management services.
Responsibilities:
- Acquire a thorough understanding of the TMS platform and offer practical installation and assistance to all regionally running businesses.
• Documentation for the Solution: Facilitate conversations about TMS and EDI systems, recording technical and
functional requirements. - Take part in training, UAT, testing, and other phases of solution implementation.
- Provide operational teams and customers with system demonstrations.
- Data analytics: Use programs like SSRS or Power BI (PBI) to create informative reports and dashboards.
- Help Desk Support: Using the Help Desk, track and address TMS-related issues.
- Maintain and improve the TMS solution, work with the development teams of suppliers to facilitate patch management procedures.
- Monitoring of Infrastructure: Keep an eye on server infrastructure to maximize dependability, performance, and capacity.
Qualifications:
- Bachelor’s degree or higher in IT, Computer Science, Business, or a related field (or equivalent
experience). - At least 3 years of experience implementing or supporting 3PL or transportation solutions.
- Demonstrated mastery of transport operations and proficiency in implementing TMS solutions.
- Knowledge of SSRS, SQL, and APIs. Having prior Power BI experience is a big plus.
- Strong data analysis and knowledge of project management concepts.
- Excellent verbal and written communication skills in English.
- Strong conceptual, analytical, and problem-solving abilities.
- Flexibility and the capacity to perform well under pressure.
- Flexibility in Travel: You must be willing and able to travel.