Job responsibilities:
• Assist to perform the best practice of customer service to internal and external customers and distribute process of improvement
• Supervise team members while ensuring that every task is done correctly and effectively and make sure that all aspects of customer service are established well
• Manage, response, and receive customer orders via email, telephone, online, and assuring timely order processing
• Assist customers in placing product, equipment, and parts orders by providing information including features, pricing, availability, shipping schedules, special promotions, and prepare quotation
• Prepare reports of customer service team, and serve as the customer service supervisor when their superior is not around
Qualifications:
• Bachelor’s degree in business administration, management, finance, or related field preferred
• Proficient computer skills, including Microsoft Office (Word, PowerPoint, Outlook, and Excel)
• Effective verbal and written communication skills in English
• Ability to be highly organized with an attention to detail
• Ability to multi-task and meet deadlines with self-motivation and proactivity
• SAP and related ERP is preferred.
Customer Services Specialist
役職名: | Customer Services Specialist |
勤務地: | |
職種: | エンジニアリング・製造 |
給与: | SGD 60,000 - 70,000 (Annual) |
求人番号: | PR/116132 |
担当者: | Benchamat Phudthiradvittaya (Ben) |
お問い合わせ先: | Benchamat.P@jac-recruitment.com |
求人情報掲載日: | 2024/10/31 16:10 |
勤務形態: | オフィス勤務 |