Responsibilities
Ensure a professional personality exceptional customer experience in the boutique for sales, customer service (including repairs), and all visitors.
Handle sales processes for walk-in and phone/email customers.
Actively seek new sales opportunities and foster client relationships.
Assist in marketing events and promotions.
Assist with daily stock inventory.
Possess thorough product knowledge, including prices and discounts, and capable of explaining estimates and repair details.
Actively participate in collecting Customer Relationship Management data.
Provide support for after-sales service by receiving and documenting repair watches from customers.
Coordinate with the Customer Service Department to handle customers' repair watches appropriately.
Maintain boutique stock levels according to management directives.
Remain vigilant and report any discrepancies to management.
Ensure proper documentation of goods received and dispatched.
Undertake additional tasks as assigned to support operations.
Qualifications
Bachelor's degree in any field
Excellent communication in Thai and English.
Strong customer service skills and a passion for delivering exceptional service
Experienced in luxury sales or a similar field
Pleasant personality and well-groomed appearance