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IT Support (Eng skill)

役職名: IT Support (Eng skill)
勤務地: バンコク
職種: 航空宇宙
給与: THB 40,000 - 60,000 (Annual)
求人番号: PR/116163
担当者: Saranrat Phengmanee (Boom)
お問い合わせ先: saranrat.phengmanee@jac-recruitment.com
求人情報掲載日: 2024/11/06 17:11
勤務形態: オフィス勤務

Job Title: IT Support Specialist

 

Location: Bangkok (Pattanakan Rd)

 

Job Type: Full-Time

 

JAC Recruitment is partnering with one of the leading Automotive companies to identify a highly qualified candidate for the IT Support position. The company is expanding its development team and is focused on leveraging cutting-edge technologies to drive business growth.

If you are interested, please review the detailed job description below.

 

Job Summary: The IT Support Specialist will be responsible for providing technical assistance and support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for technology.

 

Key Responsibilities:

 

  • Provide first-level support to end-users via phone, email, or in-person.

  • Diagnose and resolve hardware, software, and network issues.

  • Install, configure, and maintain computer systems and applications.

  • Assist with the setup and maintenance of IT equipment, including desktops, laptops, printers, and mobile devices.

  • Manage user accounts and access permissions.

  • Document and track support requests and resolutions using a ticketing system.

  • Collaborate with other IT team members to address complex issues and implement solutions.

  • Conduct regular system updates and maintenance to ensure security and performance.

  • Provide training and support to end-users on IT-related topics.

Qualifications:

 

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

  • Proven experience in an IT support role.

  • Strong knowledge of Windows and Mac operating systems.

  • Familiarity with network protocols and troubleshooting.

  • Experience with Microsoft 365, including Outlook, SharePoint, and OneDrive.

  • Experience in ticketing systems for tracking support requests.

  • Strong communication and interpersonal skills.

  • Ability to work independently and as part of a team.

  • Good communication skills in Thai, English, both written and verbal.