Location: Bangkok
Responsibilities:
- Handle price offers, sample requests, and sales volume follow-ups with Thai and overseas agencies/customers. Prepare sales reports and manage order receipts.
- Address customer complaints and work with other teams to resolve them.
- Coordinate document requests from customers to meet food standard requirements.
- Maintain good relationships with customers to keep them satisfied.
- Convert customer inquiries and leads into business data.
- Monitor and compare actual sales with forecasts to track agency/customer performance.
- Review and analyze order patterns and delivery times, and suggest better delivery routes for efficiency.
- Organize customer visits.
Perform other tasks as assigned.
Qualifications:
- Bachelor's degree in any field.
- At least 3 years of experience in export business, preferably in the food industry.
- Fluent in both written and spoken English, with a minimum TOEIC score of 700.
- Proficient in using Microsoft Office, Excel, and Power BI.
- Strong analytical skills, creativity, initiative, and proactivity. Highly self-motivated and able to act quickly.
- Ability to work well under pressure, responsible, and with good interpersonal and communication skills.
- Have knowledge of food safety standards like HACCP, BRC, and ISO is preferred.