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Customer Service (Air/Ocean Export)

Job title: Customer Service (Air/Ocean Export)
Location: Bangkok
Specialisation: Logistics and Supply ChainTransportation
Salary: THB 35,000 - 50,000 (Annual)
Reference: PR/116976
Job published: March 24, 2025 14:25

Type of Business : Freight Forwarding

Office Location : BTS Saladaeng

 

Job Description :

• Being the primary contact to get shipment information from the clients (airfreight and ocean freight).
• Handle shipping documentations, freight booking, and shipment tracking.
• Coordinating with carriers, shipping brokers, and other stakeholders to ensure efficient and timely deliveries.

• Resolving any shipping issues and proactively response to the clients the most effective solutions.

• Collaborating with internal team to ensure client's high level of satisfaction.

 

Qualification :

•  Degree in relevant field, Logistics, International Business Management, etc.
•  3-5 years with freight forwarding company, especially in export shipping process.
•  Strong in communication, and problem-solving.
•  Fluency in all MS Office.
•  Good English skills.